

Why Join LIPS Healthcare?
Combining university hospital standards with private-sector access and experience, everything we do is shaped by our LIPS values

Practice Growth & Patient Acquisition
- Dedicated team for patient acquisition.
- Marketing via website, social media & brand collaborations.
- Networking opportunities through company events.
- Clinical Training in breakthrough healthcare technologies.
- Referrals from insurers, consultants & local GPs.
- Acquiring practice privileges in hospitals.
- Increasing insurance recognitions for consultants.
- Setup ad hoc clinics.

Billing, Insurance & Payments
- Billing for self-funding patients.
- Handling of insured patient billing with insurers.
- Support in gaining wider insurance recognition for consultants.

Clinic & Diary Management
- On-call admin coverage 7 days a week for urgent requests.
- Complete diary management for consultations, surgeries, treatments, and procedures.
- Full clinic setup with necessary equipment, diagnostics & staffing.
- Administrative support for scheduling, logistics, and patient queries.
- Day-to-day management of all patient communications.

Patient Care Support
- On-site setup for minor procedures & diagnostics including, X-rays, ultrasounds & blood tests
- MRI and CT imaging partnership with Queen Square Imaging Centre.
- Prescription coordination via LIPS Pharmacy or external providers.
- Meet & Greet service for elderly or disabled patients.
- Prompt handling and resolution of patient complaints.

Overseas Patients & Embassies
- Support for international patients, including coordinating for all medical needs, support with visa issuance & premium accommodation facilitation, partnering with LoveDay & Co.
- Coordination of care for both self-funded and insured overseas patients
- Established embassy partnerships to manage medical packages and fee negotiations

Clinical Documentation & Follow-up
- Dedicated transcription team converting doctor dictations into clinic letters
- Use of AI powered system for auto-recorded transcription and outcomes
- Post-consultation follow-ups based on doctor recommendations
- Facilitate scans, blood tests, prescriptions, and procedures as directed
- Coordinate referrals to other consultants, specialities or medical facilities
